The period to request a refund
Requesting a Refund: If you wish to request a refund, you can state your reasons for the request.
Consideration Process: Our team will carefully review your request in detail.
Processing Time: After review, the refund will be processed within a period of 30-45 business days, using the payment method initially chosen by you.
Contact Channels: Customers can contact our customer service center at https://support.bitkubacademy.com/support/home.
We are committed to providing prompt and efficient service to ensure your utmost satisfaction.
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